JOHAN, A.; TJANDRAWAN, D. I. APLIKASI CUSTOMER RELATIONSHIP MANAGEMENT: PENGARUH MEMBERSHIP CARD DAN KEPUASAN KONSUMEN TERHADAP LOYALITAS KONSUMEN. Ilmiah Manajemen Bisnis, [S. l.], v. 12, n. 2, 2017. Disponível em: https://ejournal.ukrida.ac.id/index.php/IMB/article/view/1372. Acesso em: 5 oct. 2024.