SUSANTO, N. J.; CHANDRA, E. J. PENGARUH PENGALAMAN PELANGGAN TERHADAP CITRA MEREK DAN LOYALITAS PELANGGAN DI FORE, JAKARTA BARAT. Ilmiah Manajemen Bisnis, [S. l.], v. 25, n. 2, p. 80–89, 2025. Disponível em: https://ejournal.ukrida.ac.id/index.php/IMB/article/view/4166. Acesso em: 13 apr. 2026.