ALI, S. S. H. Hubungan antara Costumer Relationship Management(CRM) dan Brand Image PT. Excelcomindo Pratama. Ilmiah Manajemen Bisnis, [S. l.], v. 13, n. 1, 2014. Disponível em: https://ejournal.ukrida.ac.id/index.php/IMB/article/view/855. Acesso em: 5 oct. 2024.