Alvionita, Maria Astri, and Elen Berliana. “Dasar-Dasar Pengalaman Pelanggan Berdasarkan Aspek Pengalaman Pengguna”. Ilmiah Manajemen Bisnis 24, no. 1 (July 3, 2024): 19–24. Accessed August 23, 2025. https://ejournal.ukrida.ac.id/index.php/IMB/article/view/2147.