PERANCANGAN PENGUKURAN KINERJA PADA PT JAYA CELCON PRIMA DENGAN METODE PERFORMANCE PRISM DAN SCORING OMAX (OBJECTIVES MATRIX)

Abstract

Abstrak

Celcon Block yang diproduksi oleh PT Celcon Jaya Prima lebih banyak digunakan dalam bangunan bertingkat, seperti perkantoran, rumah sakit, hotel, industri, daripada rumah tinggal biasa atau perumahan. Untuk meningkatkan kepuasan stakeholder dan untuk berkompetisi dengan produsen lain, PT Celcon Jaya Prima perlu melanjutkan pengembangan produknya. Hal ini dapat dilakukan denngan pengukuran kinerja perusahaan. Pengukuran kinerja dilakukan dengan menentukan variabel KPI (Key Performance Indicator) menggunakan metode Performance Prism, yaitu kepuasan stakeholder, strategi, proses, kapabilitas, dan kontribusi stakeholder. Perhitungan KPI dilakukan dengan metode AHP. Setelah melakukan pembobotan, pengukuran kinerja dilanjutkan dengan scoring menggunakan Objective Matrix (OMAX). Berdasarkan pengukuran kinerja, PT Celcon Jaya Prima memiliki tiga KPI yang tidak memenuhi target, sehingga perlu dilakukan perbaikan. Berdasarkan hasil yang diperoleh, KPI Proses 5 dapat digunakan sebagai strategi untuk memperluas pasar PT Celcon Jaya Prima.

 

Kata Kunci: celcon block , performance prism, KPI, AHP, OMAX

 

 

Abstract

Celcon blocks produced by PT Celcon Jaya Prima are more commonly used in multistorey buildings such as offices, hospitals, hotels, industries, rather than in residential housing. To increase the stakeholders’ satisfaction and to be more competitive, PT Celcon Jaya Prima needs to develop further its products, one of which is by measuring the company’ performance. Performance measurement is done by determining the variables of KPI (Key Performance Indicator) by using Performance Prism method including stakeholder satisfaction, strategies, processes, capabilities, and stakeholders’ contributions. KPI calculation was done by AHP method. Performance measurement was performed by OMAX scoring after the weighting process completed. The results showed that PT Celcon Jaya Prima did not meet three of the KPI’s targets. It is proposed that the company employs KPI Process 5 as a way to expand its marketing strategy.

 

Keywords: celcon block, performance prism, KPI, AHP, OMAX