Indentifikasi Prioritas Kegagalan Pelayanan Jasa Transportasi Transjakarta dengan Pendekatan Fuzzy Failure Mode and Effect Analysis Authors Oki Sunardi Universitas Kristen Krida Wacana Robin Linatan Universitas Kristen Krida Wacana Abstract Downloads Abstract PDF Published 2014-08-18 Issue Vol. 03 No. 10 April-Juni 2014 Section Articles